Hourly Guarantees (Uber Driver)

Uber provides hourly guarantees for new cities such as Melaka, Sandakan, Miri, Kuching, Kota Kinabalu. The following are the hourly guarantees for the following cities.

1) Melaka Hourly Guarantees

To qualify for these guarantees, please meet the following requirements:

1. Accept 90% of all requests received throughout the week
2. Don’t cancel trips! Excessive cancellations will result in the removal of these incentives (5% cancellation rate allowed for unavoidable circumstances)
3. Complete at least 2 TPH (trips per hour) in each incentive block. For example, if you are online on Monday from 6-8pm, please complete at least 4 trips during these hours to qualify for guarantees for these hours.

2) Sandakan Hourly Guarantees

To qualify for these guarantees, please meet the following requirements:

1. Accept 75% of all requests received
2. Don’t cancel trips! Excessive cancellations will result in the removal of these incentives (5% cancellation rate allowed for unavoidable circumstances)
3. Complete at least 0.5 TPH (trips per hour) for the entire week. For example, if you are online for 10 hours during the guaranteed blocks, you have to complete at least 5 trips.

3) Miri Hourly Guarantees

To qualify for these guarantees, please meet the following requirements:

1. Accept 80% of all requests received
2. Don’t cancel trips! Excessive cancellations will result in the removal of these incentives (5% cancellation rate allowed for unavoidable circumstances)
3. Complete at least 1 trip per hour during each incentive block. For example, if you are online on Monday from 5 – 8pm, just complete 3 trips to qualify for guarantees for these hours (which is 3 x 18 = RM54)

4) Kuching Hourly Guarantees

To qualify for these guarantees, please meet the following requirements:

1. Accept all requests received (80% acceptance rate for the week required)
2. Don’t cancel trips! Excessive cancellations will result in the removal of these incentives (5% cancellation rate allowed for unavoidable circumstances)
3. Complete at least 2 TPH (trips per hour) in each incentive block. For example, if you are online on Monday from 5-8pm, please complete at least 6 trips during these hours to qualify for guarantees for these hours.

5) Kota Kinabalu Hourly Guarantees

To qualify for these guarantees, please meet the following requirements:

1. Accept all requests received (90% acceptance rate required)
2. Don’t cancel trips! Excessive cancellations will result in the removal of these incentives (5% cancellation rate allowed for unavoidable circumstances)
3. Complete at least 2 TPH (trips per hour) in each incentive block. For example, if you are online on Monday from 6-8pm, please complete at least 4 trips during these hours to qualify for guarantees for these hours.

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